Surfplay Casino Cookies Policy
Surfplay Casino uses cookies and similar technologies to support the operation, security and improvement of our website. This Cookies Policy explains what these technologies are, why we use them and how you can manage your preferences when visiting or using Surfplay Casino services in Australia.
This policy should be read together with our Privacy Policy and Terms and Conditions. By continuing to browse the website, you may be presented with choices about non-essential cookies. You can change your selections at any time through the available cookie settings on the website or by adjusting your browser controls.
Understanding Cookies
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your browser or device and remember certain information about your visit. Cookies may be stored temporarily for the duration of a browsing session or remain on your device for a defined period.
Surfplay Casino may also use related technologies, such as pixels, tags, software development tools and local storage. These tools can perform functions similar to cookies, including remembering settings, measuring website activity and helping us deliver relevant information.
Cookies do not normally contain information that directly identifies you by name. Depending on how they are used and combined with other information, cookie data may be associated with account, device or usage information. We handle information collected through these technologies in accordance with our Privacy Policy.
Cookie Categories
The cookies used on the Surfplay Casino website can be grouped into several categories. Each category serves a different purpose, and some cookies are necessary for the website to function properly while others support optional features or analysis.
- Essential cookies help provide core website functions, security controls and account-related services.
- Performance cookies help us understand how visitors use the website and identify areas for improvement.
- Functional cookies remember preferences and support enhanced features.
- Marketing cookies may help measure advertising activity and present content that is more relevant to your interests.
Some cookies are placed directly by Surfplay Casino. Others may be placed by carefully selected service providers that perform functions on our behalf. The availability and purpose of particular cookies may change as the website and its services develop.
Cookies We Need
Essential cookies support the basic operation of Surfplay Casino. Without them, important parts of the website may not work correctly or securely. These cookies can assist with activities such as maintaining a session, remembering security settings, processing navigation requests and protecting services against suspicious activity.
Examples of essential functions may include:
- Keeping you signed in during an active session where appropriate.
- Supporting account registration, login and authentication processes.
- Remembering selections made during a transaction or account process.
- Managing security, fraud prevention and access controls.
- Balancing website traffic so that pages remain available and responsive.
- Recording cookie preferences and other choices made through the website.
Because these technologies are required to deliver services you request, disabling them may prevent access to account features or cause parts of the website to operate incorrectly. Essential cookies are generally used only for the function for which they are needed.
Measuring Website Performance
Performance cookies collect information about how visitors interact with the Surfplay Casino website. They can show which pages are visited, how long pages take to load, whether users encounter errors and how visitors move through different parts of the site.
This information is generally used in aggregated or analytical form. It helps Surfplay Casino identify technical issues, improve navigation, assess the effectiveness of page layouts and make the website easier to use across different devices.
Performance cookies may record information such as the page that referred you to the website, the pages viewed and the general type of device or browser used. They are not intended to be used to record the content of your private communications or to determine the outcome of any game.
Where these cookies are optional, you can refuse them through the cookie settings tool. Choosing not to allow performance cookies should not normally prevent access to core account or gaming functions, although it may limit our ability to assess and improve your website experience.
Remembering Your Preferences
Functional cookies allow Surfplay Casino to remember choices you make and provide enhanced, more personalised features. They can reduce the need to repeat the same selections each time you return to the website.
Depending on the services available, functional cookies may help remember:
- Your preferred language or regional settings.
- Display, accessibility or layout preferences.
- Choices made in website forms or account tools.
- Settings used for optional website features.
- Information needed to provide a consistent experience across related pages.
Functional cookies are not always required for the basic operation of the website. If you decline them, some preferences may not be retained and certain enhanced features may be unavailable. You can usually enable or disable this category through the cookie preference controls provided by Surfplay Casino.
Advertising and Marketing Tools
Marketing cookies may be used to understand how visitors respond to promotional content and to help Surfplay Casino or its advertising partners display information that is more relevant to a visitor's interests. These cookies can help measure the effectiveness of campaigns, limit repeated advertisements and identify how a user reaches the website.
Marketing technologies may collect information about browsing activity on Surfplay Casino and, in some cases, across other websites or services operated by the relevant provider. They may also use browser, device or campaign identifiers. The information gathered for these purposes should not be treated as a guarantee that any particular offer, promotion or advertising message will be shown.
Surfplay Casino takes a responsible approach to marketing communications. Marketing cookies do not change game rules, alter account balances or determine whether an account is eligible for a service. Promotional activity remains subject to applicable terms, account requirements and responsible gambling controls.
Where required or appropriate, marketing cookies will be subject to your choices in the cookie preference tool. If you decline them, you may still see advertising or promotional content, but it may be less tailored to your apparent interests and campaign activity may be measured less precisely.
Controlling Your Choices
When you first visit the Surfplay Casino website, a cookie notice or preference tool may allow you to accept optional cookies, reject them or select categories individually. Your choices may be stored so that you do not need to repeat them during every visit. If you delete cookies, use a different browser or change devices, you may be asked to make your selections again.
You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, block certain categories, delete existing files or receive a notification before a cookie is saved. The relevant steps depend on the browser and device you use.
- Blocking all cookies may affect login, security and other essential website functions.
- Deleting cookies may remove saved preferences and end active website sessions.
- Browser controls apply to the particular browser or device being used.
- Cookie choices do not necessarily remove information already collected for other lawful purposes.
If you use Surfplay Casino on more than one device or browser, you may need to manage cookie settings separately in each environment. You can visit the contact page if you need assistance with the website's cookie controls, without including sensitive account or payment information in your request.
Services Provided by Others
Some cookies and similar technologies may be supplied by third parties that support Surfplay Casino operations. These providers may assist with website analytics, security, performance monitoring, payment-related functionality, advertising measurement or other technical services.
Third-party providers may process information according to their own privacy notices and cookie policies. Their technologies may have different retention periods and may be controlled through their own settings. Surfplay Casino does not control every aspect of a third party's services, so you should review the relevant provider information where it is made available.
Third-party cookies will not be used to bypass your account security or to alter the operation of games. We expect service providers working with Surfplay Casino to use information only for authorised purposes and to apply appropriate safeguards. The providers and technologies in use may change when we introduce, replace or improve website services.
Changes to This Policy
Surfplay Casino may update this Cookies Policy when our website, technologies, service providers or operational practices change. We may also revise the policy to clarify how cookies are used or to reflect changes in applicable expectations and guidance.
The latest version will be made available on this website and will show the date of its most recent update where appropriate. Changes will take effect when published unless a different effective date is stated. If an update materially affects your available choices, we may provide a new cookie notice or request your preferences again.
We encourage you to review this page periodically so that you remain informed about the technologies used by Surfplay Casino. By using the website after an updated policy is published, you acknowledge the revised information, subject to any consent choices required for optional cookies.
Surfplay Casino services are intended for people aged 18 and over. Cookies do not remove the need to comply with age verification, account security, responsible gambling requirements or any other applicable terms governing use of the website.
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