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Surfplay Casino Cookies Policy

Surfplay Casino uses cookies and similar technologies to support the operation, security and usability of its website. This Cookies Policy explains what these technologies are, why they are used and how you can manage your preferences when visiting or using Surfplay Casino.

This policy should be read together with the Surfplay Casino Privacy Policy and Terms and Conditions. It applies to visitors and account holders accessing Surfplay Casino services in Australia. Surfplay Casino is intended for people aged 18 years or older.

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Understanding Cookies

Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Some cookies remain only while your browser is open, while others stay on your device for a defined period or until you remove them.

Cookies can be set directly by Surfplay Casino or by service providers working on its behalf. Similar technologies may include pixels, tags, local storage and device identifiers. These tools can collect information such as browser type, device characteristics, pages viewed, session activity, approximate location based on technical data and interactions with website features.

Cookies do not normally provide Surfplay Casino with direct access to files stored on your device. The information collected depends on the type of cookie, your browser settings and the way you use the website.

Surfplay Casino may use cookies for different purposes. The categories below describe their main functions, although an individual cookie may support more than one purpose.

  • Essential cookies help the website operate and provide requested services.
  • Performance cookies provide information about website use and technical performance.
  • Functional cookies remember selected settings and improve convenience.
  • Marketing cookies may support advertising, campaign measurement and the delivery of more relevant promotional content.

Cookie duration may also vary. Session cookies are deleted when a browsing session ends, while persistent cookies remain until they expire or are removed through your browser or device settings.

Cookies We Need

Essential cookies are required for core Surfplay Casino functions. They may support account sign-in, session management, responsible access controls, security checks, fraud prevention, navigation and the correct display of pages. Without these cookies, some requested services may not work properly.

These cookies can help Surfplay Casino identify a valid session, protect account areas and maintain the integrity of transactions or other account-related activities. They may also assist with load balancing, error handling and remembering information necessary to keep the website available and secure.

Because essential cookies support fundamental website operations, they may not be available for opt-out through the website cookie preference tool. You can usually block them through your browser, but doing so may prevent you from logging in, using account features or accessing parts of Surfplay Casino.

Performance Measurement

Performance cookies help Surfplay Casino understand how visitors use the website and whether its pages and features are working as expected. They may record information such as the pages visited, the time spent on a page, navigation paths, loading issues and general interaction patterns.

The information from these cookies is used to identify technical problems, monitor stability, improve page design and make the Surfplay Casino experience easier to use. Where practical, performance information may be reviewed in an aggregated or otherwise limited form rather than being used to identify an individual directly.

Performance cookies are not intended to record the content of private communications or the details of your gameplay decisions. Their purpose is to help assess website operation and service quality. If you decline them, Surfplay Casino may have less information available for diagnosing performance issues and planning improvements.

Personalised Functions

Functional cookies allow Surfplay Casino to remember choices you make and provide features that are more convenient during future visits. Depending on the service, they may remember preferences such as language, region, display options or other settings selected through the website.

These cookies can reduce the need to re-enter the same information and help present the website in a way that reflects your preferences. They may also support optional features that are not necessary for basic browsing but improve the overall experience.

If you disable functional cookies, the website may still be accessible, but certain settings may not be retained. You might need to select your preferences again each time you visit, and some optional features may not operate in the same way.

Advertising and Promotions

Marketing cookies may be used to understand how visitors respond to advertising and promotional content associated with Surfplay Casino. They can help measure the effectiveness of campaigns, limit repeated advertisements and provide content that is more relevant to your apparent interests.

These cookies may be placed by Surfplay Casino or by selected third parties that provide advertising, attribution, analytics or campaign management services. They may recognise a browser or device across visits and may help connect activity with a particular advertising campaign. The information collected may include browsing activity, campaign interactions and technical device information.

Marketing cookies are not required for basic access to Surfplay Casino. If you refuse or withdraw permission for these cookies, you may still see advertising, but it may be less tailored and Surfplay Casino may be unable to measure some promotional activity as accurately.

Surfplay Casino applies its marketing activities with regard to responsible gambling principles. Promotional content is not intended for people under 18 or for individuals who should not receive gambling-related marketing. Cookie preferences do not replace any separate marketing choices or account controls that may be available through Surfplay Casino.

Controlling Your Choices

You can manage non-essential cookie preferences through the cookie banner or preference mechanism presented by Surfplay Casino, where available. Your choices may apply to the browser or device used to make them. If you use another browser or device, you may need to set your preferences again.

Most browsers also allow you to view, block, delete or restrict cookies through their privacy or security settings. The exact process depends on the browser and device. You can usually choose to block all cookies, block selected categories or receive an alert before a cookie is stored.

Disabling cookies can affect website functionality. In particular, blocking essential cookies may interfere with account access, security checks, session continuity and other requested services. Removing existing cookies may also reset preferences or sign you out of Surfplay Casino.

Cookie controls do not necessarily remove information already collected before your choice was changed. They also may not affect technologies controlled by a third party. For a broader explanation of how Surfplay Casino handles personal information, please review the Privacy Policy. If you have questions about this Cookies Policy, use the Surfplay Casino contact page.

Services From Other Providers

Some cookies or similar technologies may be supplied by third-party providers that support Surfplay Casino functions. These providers may assist with website analytics, security, performance monitoring, advertising delivery, campaign measurement or other technical services.

A third-party provider may process information according to its own privacy and cookie documentation. The provider's technology may also be subject to settings or controls that are separate from those offered by Surfplay Casino. Where relevant, you should review the applicable information provided by that third party before enabling optional cookies.

Surfplay Casino seeks to use third-party services for legitimate website and business purposes and expects providers to handle information appropriately. The presence of a third-party cookie does not mean that Surfplay Casino controls every aspect of the provider's technology. Third-party cookies may change as services are updated, replaced or discontinued.

Links to external websites or services may also be provided from time to time. Surfplay Casino is not responsible for the cookie practices or privacy content of external websites. You should consider their policies separately before using those services.

Changes to This Policy

Surfplay Casino may update this Cookies Policy when its website, technology, service providers or cookie practices change. An updated version will be published through the relevant Surfplay Casino website page, with the revision date amended where appropriate.

Changes may clarify existing practices, introduce a new cookie category or explain a change in how information is collected and used. Where a change requires a different approach to cookie choices, Surfplay Casino may provide an updated notice or request your preferences again.

Please review this policy periodically so that you remain informed about the way Surfplay Casino uses cookies. Continuing to use the website after an update may be subject to the revised policy, while any consent choices will be handled in accordance with the controls and notices presented at the relevant time.

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